Security & Compliance
Your data is our responsibility.
Enterprise-grade security built into every layer of VoiceMatrix.
GDPR Compliant
Full compliance with EU General Data Protection Regulation
256-bit AES Encryption
All data encrypted in transit and at rest
Global Data Centers
Data processed in your preferred region — EU, US, or Asia-Pacific
99.9% Uptime SLA
Guaranteed availability with automated failover
How we protect your data
- End-to-end encryption for all voice calls and transcripts
- Data isolation per organization — your data is never mixed with others
- Automatic data deletion after retention period (configurable: 30, 90, 365 days)
- No training on your data — your conversations are never used to improve AI models
- Regular third-party security audits and penetration testing
- Role-based access control with audit logging
Infrastructure
Cloud Providers
- Azure (primary)
- Google Cloud (Gemini)
- AWS (failover)
Certifications
- GDPR
- ISO 27001 (in progress)
- SOC 2 Type II (planned)
Data Residency
Choose where your data is stored and processed. We offer data centers in Europe (Netherlands), North America (Canada), and Middle East (Israel). Enterprise customers can request dedicated infrastructure.
Questions about security?
[email protected]